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F.A.Q.

We value your Privacy

We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. We will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented

 

About Products

1.packing

using simple packing, every set was packed in a plastic bag, and 10 sets in a big plastic bag.

2.Size

(a)Please refer to " size " section in each product for more details.

(b)About the size chart, please visit size chart on our homepage

(c)most products are one size, one size suits size M / L. because the products are made of spandex and they are outspread

3.How About OEM/ODM?

(a)Yes ,OEM/ODM are both welcome

(b)MOQ of OEM & ODM, min 30- 50 pcs each size / color / item, base on your designs;

(c)We can make the products if you offer us your designs or samples. please send the clearly model pictures which you want to order, we will submit them to our Designers,If we have the material, we could produce for you in time, if have not, we will search and produce. and send the samples with other items you order for you first so that you could check.

4. Material

We use high quality fabric which can be easily stretched, Please refer to " Material " section in each product for more details.

 

About Order

1.What is the minimum order ?

Most of the products have not minimum order , but the amount USD120 each order was requested.If the order amount under USD120, you need to pay for the sample and delivery charge .The price for sample will be increased at 30% based on our primitive price.

This website fit for medium and small wholesale business. if you need order more than 10,000USD or 200 pcs per style/color/size, please get in touch with our general manager directlyosmody@yahoo.com.cn (Jesse Yang) 

2.Order process

(a)If you want to know how to place the order on our website?please check “How To Order” on our homepage

(b) we will email you the invoice with total price in 8 hours after you placed the order on our website.Please feedback us, if you did not get  any reply about order, so that we can contact you in time.

(c) pay the order base on invoice confirmed

(d) prepare the products after confirming the payment

(e) ship the products inner 1-2 business day after confirming the payment. most time, we ship the products in 1 business day after confirming the payment.

(f) offer the tracking number after we ship the products

(g) track the package when the products are on the way(you can check your package online in yourself)

(h) inform to sign up when the package reach your location(Mostly,it is door to door express service)

 

About Price And Payment

1.Price

(a)Please become our member first and logined in our website.you will get our member price.
(b) Please check the price each item in products description.
(c) the price is unit price and not include shipping cost, tax &vat;
(d) the price is base on min order quantity ;

2. Discount Policy ( not including shipping cost , tax ;vat)
a): discount 3% if amount over USD1000 or 30 pcs per style/color/size.
b): discount 6% if amount over USD2000 or 50 pcs per style/color/size.
c): discount 10% if amount over USD5000 or 100 pcs per style/color/size.

d): discount further negotiatable if your amount over USD10000.
please get in touch with our general manager directly
osmody@yahoo.com.cn (Jesse Yang)
3. How to pay the order?
We accpet the payment term of western union/money gram/ bank transfer and other more types

4.About loyalty discount or rewards scheme
Yes, we supply loyalty discount, we will calculate your monthly order volume. (without the shipping cost, tax and VAT).

Once more than 2500USD, the order which you place in the next month will get 5% discount at least,even if the order is more than 1000USD.and less than 5000USD, get 10% discount at least,

more than 10000US, get 15% discount.
5. About Payment Time

General Payment must be made within 3 days of order. If there is any reason to delay payment,

please communicate with us first.please always to pay order in time so that we can keep the order for you specially the sales midseason coming. Thank you.

 

Shipping&Delivery

1.The ways we ship the order  
a): Express service ( door to door) by TNT / DHL / UPS / EMS / OUR SPECIAL EXPRESS COMPANY.
b): Air line ( door to port ).
c): Sea boat( door to port ).

2. Shipping Time

It takes 5-7 business days by TNT / DHL / UPS / EMS, depending on your location.
3. How long we prepare order after getting your payment?

it takes 1-2 business days to prepare the products after confirmed the payment.
Remark:
 if you pay the payment by bank transfer, we prepare the products after the payment reach our account.

4.How we calculate the postage?
(a)Postage is calculated in accordance with the weight,and each express company have the minimum weight.So buy more and save more! For example: the EMS express charge is almost the same price for 1 or 5 items with the package. the weight of the parcel is heavier, the shipping cost is cheapter per KG.
(b)we will calculate the shipping cost when we get the order in detail from you.

(4)could we have any discount of postage?
(a)Yes ,we are a big customer of International express company, we can get the cheaper price of shipping. For example: we are the big customer of EMS, then we can get 40% discount from the post office.
(b)we also can get the cheaper price from TNT / DHL / UPS, if your order is big.

5.How to track the package?
we will offer you the tracking number when we send the order out.then you can track the condition of your package online time to time.
6.Why we can not tell you the shipping cost before order ?
the shipping costs depend on the weight, delivery way(EMS, DHL, TNT, UPS, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order ?? the weight of one piece bikini is about 0.05kg ,but the leather is about 0.3kg /pc ?? . And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you . If you are not satisfied with our shipping fee , you also can choose to cancel your order. Thank you for your understanding.

7.About the Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.


8.How to get tax less or free upon import ?
 Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE”with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the ??Notes?? when you Complete order. 

 

Returns&Terms

We attach importance to the quality of product and services , so before sending the parcel out, we always check the product twice and packaging by ourselves.
How to settle the problem , If the item is defective?

We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
a): If the items is defective, please notify us within 3 days of delivery.
b): please take photo of the item is defective, and then send the picture to us by email, so that we can check with factory.after confirmed we will add the news to your next order for free.
c): if we could not identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods.

The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.

 

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Service Email:osmodyservice@hotmail.com Tel:0086-592-5255770 Cheap Nike Shoes